Upgrade 3CX phone system from 3CX standard to 3CX Professional Phone System to take advantage of the following additional features.

Pricing for edition upgrades apply to the latest version only. If a customer has purchased , the new version of software must be installed and activated prior to purchasing edition upgrade. Licenses with active Maintenance and Support contracts will have pro-rate fees applied to these contracts when upgrading from one edition to another. Edition upgrades do not include version upgrades. These need to be acquired separately.

3CX Phone System Standard Key Features

  • Complete phone system – Provides call switching, routing & queueing
  • Purchase cost dramatically lower than a traditional hardware PBX
  • Scalable – Unlimited extensions and phone lines. No proprietary expansion modules needed!
  • Web based configuration & status indication – Easy phone system management!
  • Unified Communications – Receive voice mail via email & see user presence
  • Auto-Attendant (e.g. 1 for sales, 2 for support, etc.)
  • Reduce long distance and inter office call costs
  • No more expensive proprietary system phones – Use standard SIP phones
  • Eliminate the phone wiring and make moving offices easier
  • Easy call control, presence and extension management
  • Click to Dial & Call Pop-up for Microsoft Outlook
  • Receive & Make calls via the standard PSTN using VoIP Gateways or cards
  • Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!
  • Out of the box configuration for many VoIP Providers, VoIP Gateways, Skype™ and IP Phones

3CX Phone System Pro Key Features

3cx Pro includes all the features of the Standard edition but adds the following

Superior Mobility with 3CXPhone for Windows, Android and iPhone

  • View Remote User Presence
  • Queue Monitoring (Windows only)
Call Center Features

  • Advanced Real Time Queue Statistics
  • Monitor Queue Status
  • Review Number of Callers in a Queue
  • Log Agents In and Out of Queues
  • Advanced Agent Statistics
  • Time an Agent Logged In/Out of the Queue
  • Review the Number of Answered/Unanswered Calls
  • Average and Longest Wait Time and More
  • Wallboard
  • Allow your Customers to Hang Up and Retain their Position in the Queue
  • The Customer is Called Back When an Agent Becomes Available
  • Call Back Notification Emails are Sent to the Supervisor
  • Round Robin Queue
  • Longest Waiting Queue
  • Least Talk Time Queue
  • Fewest Answered Queue
  • Hunt By Threes – Random Queue
  • Hunt By Threes – Prioritized Queue
  • SLA Alerts Listen In / Whisper / Barge in
3rd Party Application Integration

  • Salesforce Integration SugarCRM Integration
  • Microsoft Dynamics Integration
  • HTTP API to Integrate with any Web CRM
  • Microsoft Exchange 2007/2010/2013 UM
  • Microsoft Exchange Contact Phonebook Integration
  • Microsoft Exchange Auto Attendant Integration

The 3CX Phone System is far more cost effective than a traditional PBX and can reduce call costs substantially by using a VoIP service provider. Its web-based administration makes phone system management easy.

Version comparison can be viewed here 

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3CX Upgrade from Standard to Pro Phone System

  • Brand: 3CX
  • Product Code: 3CX Upgrade to Pro Software
  • Availability: In Stock
  • £0.00

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